Frequently Asked Questions
How to access the entrance/exit information for each user in a session
This information is available by export only. You can locate this info in a .CSV or Excel export of usage statistics. In this case, you will want to follow these simple steps to find the information you're looking for:
- In Samba Live's user dashboard, you'll see Usage Statistics on the left-hand menu. Please click on this.
- At the bottom of the page, you will see small letters that read "Export usage statistics to CSV or Excel" underneath the usage chart. Please choose either CSV or Excel (both are linked) to choose a file format for download.