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(13)Samba Live (193)OnSync (17)Developer (10)Reseller (5)IT Manager (33)Sales

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(13)Samba Live How do I use the screenshare extension? How to create folders in the media library Recording Sessions What are the system requirements for OnSync HTML5? What ports do I need to make available to make best use of the HTML5 platform How do I delete past sessions from your schedule? Is it possible to send a meeting invitation to a whole group? Can I customise OnSync invitation emails? Can I remove the advertising that is shown on the OnSync invitation emails?	(193)OnSync Troubleshooting the Application Sharing Plugin Common File Conversion Questions Do you have any video tutorials? How do I improve the video and audio quality? What kind of security measures do you have in place regarding video and audio streams? I can't find the Branding option link in the Admin section Which files can I open natively, without converting them first? I'm having trouble getting my file to convert, it seems the conversion fails, what can I do?
(17)Developer API Documentation What type of account do I need to sign up for to get access to the API? Please suggest steps to integrate OnSync with Moodle. Can my PRO plan integrate with Joomla registrations? API Tips: Two different ways of getting users into a session Is there any sort of APIs for the affiliate account panel? Why do I keep getting an error message when trying to activate the API? What OnSync features are supported through its API?	(10)Reseller We would like to embed your web conferencing product with our Learning Management System and self host it on our servers. Please advise me on how to go about this. How to install Onsync? Can we organize multiple meeetings through our concurrent user licenses? Common LDAP issues When should OnSync run on a multi-server or multi-NIC setup? What do you mean by "Branding"? Can the link I give to my customers for our webinar be on our own domain. For example: mysite.com/webinar. Does OnSync support origin/edge? How will an origin/edge server deployment help me manage bandwidth?
(5)IT Manager Common LDAP issues Can the link I give to my customers for our webinar be on our own domain. For example: mysite.com/webinar. What is a "Company" user in admin? How can I set up a Company user? Can I limit several user accounts by a shared pool of concurrent users? How can I manage my Company Account? How do I set up my Account Holders? LDAP Basics	(33)Sales What are the system requirements for OnSync? What are your prices and plans? We would like to embed your web conferencing product with our Learning Management System and self host it on our servers. Please advise me on how to go about this. What type of account do I need to sign up for to get access to the API? Payment options other than credit card, because this is a company purchase so we can't use any personal credit card. Can we have bank transfer option or demand draft etc? What are the restrictions on the number of recordings that can be saved in one account? How do I sign up? Information about Account Limits

How to submit bug reports to our support system

In a perfect world, software would be bug free. And in the same perfect world, you would be able to describe a problem to us with just a few words. Unfortunately, we don't live in a perfect world, and bugs are a reality of software development. In order for us to be able to address them in a timely fashion, we need your help, and we've done our best to ...

Firefox : Session doesn't load with a 'Please allow local storage...

It some later versions of Firefox there could be a new feature enabled by default which forces Flash to run in a sandbox - meaning it cannot access local storage. It generates a 5031 error in OnSync. You will see a message like this : --- To fix this, you need to disable the Flash sandbox in Firefox, follow these steps: 1 - In the address bar, t...

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