Knowledgebase: Inside The Session
We have a lot of audio problems. The audio cuts and falls away a lot.
Posted by on 05 January 2012 12:43 PM

Two possible reasons for this are lack of bandwidth and low-grade hardware (microphones).In the first case, it is important that the moderator take into consideration the bandwidth restrictions of (all) the connected clients.If bandwidth is a concern, it is advisable not to engage in bandwidth-intensive activities, such as screen sharing.

In the second case, it might be possible that like your microphone gain level may be too low.Please raise the gain level of your microphone.You can do this directly in the CONFERENCE synclet when you are broadcasting by hovering over your video element and adjusting the slider that fades in.You can also achieve this by going to Options >> Preferences >> Mic & Speakers and adjusting the slider there.

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