Knowledgebase: End User
Playback of offline recordings not working in Firefox
Posted by Conal Mullan on 05 September 2017 01:19 PM

There is a new security setting in Firefox 55 that, by default, means only SWF files retrieved on http:// or https:// protocols are played, so addresses starting file:// do not work. 

This is a problem for playing back offline recordings on Firefox.

If you want to revert to the previous behavior - i.e. allow local files to playback:


(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button 'promising to be careful'.

(2) In the search box above the list, type or paste plug*ht and pause while the list is filtered

(3) Double-click the plugins.http_https_only preference to switch the value from true to false


This should allow offline recordings play as before. 


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