Knowledgebase: Scheduling Meetings
Can I customise OnSync invitation emails? Can I remove the advertising that is shown on the OnSync invitation emails?
Posted by Sara Duran on 04 May 2015 02:16 PM

Certain account types have access to many custom branding options such as:

  • in-room branding
  • splash screen
  • account center and login page logos
  • several logo drops in email invitations

The items that cannot be customised in our OnSync cloud plans are:

  • the domain you are sending your email from
  • the domain you are hosting the meetings on
  • copyright messages, powered by OnSync and similar banners in email invitations
  • links to support pages
  • the logo on the OnSync mobile application.

We do offer full white label and OEM services where all of the above can be completely removed however these come at a different price point. Our white label enterprise server plans will allow you to create unlimited hosts, can be self-hosted or hosted by us. Contact us for more information.

There is a work around to customising your email invitations. PRO plans and higher allow you to use the API to extract your session participants and it would be possible to create your own, customised email invitations.

If you would like to use the API to send your own email invitations, please refer to the API documentation here:

(1 vote(s))
Not helpful

Comments (0)
Post a new comment
Full Name:
CAPTCHA Verification 
Please enter the text you see in the image into the textbox below (we use this to prevent automated submissions).

Thank you for choosing Samba Live.
For Samba Live product information, please go to the Digital Samba website. © Digital Samba, SL.