Knowledgebase: Media Library
Which files can I open natively, without converting them first?
Posted by on 30 October 2011 10:38 AM

Files with the following extensions can be opened immediately after upload:
swf, jpg, jpeg, png, gif, mp3, mp4, flv, m4v, f4v, f4a, f4b, f4p, mov (most), mp4v, m4a, 3gp (most), 3g2 and aac.

Out of the list above, you can choose to convert the following to a smaller, optimized size:
mp4, flv, mov

Other filetypes can either be uploaded and converted or just uploaded (and shared with others for download, for example).

Filetypes that can be uploaded and converted:
Office: doc, docx, ppt, pptx, pps, ppsx, xls, xlsx and also pdf, txt, and rtf
Video: avi, wmv, mpg, mpeg, asf, asx, fix, mkv, xvid and the filetypes mentioned in the previous question (mp4, flv, mov)
Audio: wma, wav, wave, aif, aiff, mpa and ogg

For a full list of technical specifications, please refer to our website at the address

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Comments (2)
German Acevedo
04 February 2014 11:55 PM
swf files are uploaded and can be loaded to the whiteboard without conversion, but there is no synchronization between presenter and viewers. Anybody can interact with the swf in the whiteboard independently of other users. Would be great if they can be shown in sync.
Robert Strobl
07 February 2014 06:46 PM
Dear German, thank you very much for your reply. At this stage the recommended way to share a swf that you want to be synchronised would be via screen share. However, in a future update we may provide you with an ability to add code to your swf files so that events are synchronised using a special OnSync API. Would this be of interest to you?
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