Knowledgebase: Sales
If I terminate my plan and maybe few months later I need OnSync again, do I need to redo everything all over again? Will my data be stored on your server during my inactive period?
Posted by on 16 November 2012 11:04 AM

If a customer cancels his account his data may be deleted, we cannot promise to keep data for months of non-payment. A customer should keep his account open in this period, if he does not exceed the storage limits he can downgrade to a smaller account throughout this period. There is no minimum subscription period.

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