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Knowledgebase : End User > Scheduling Meetings
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Yes, you can run multiple meetings at the same time only if you are on an Enterprise Server Licence. On our cloud-services, this is not possible. You may only join one session at a time, per account. If you would like to run multiple sessions at the same time, you will either need multiple accounts or to purchase the ESL.
Yes, the meeting date and time will be mentioned in the email invite. If the user has a registered OnSync account, the date and time will reflect his local time-zone, as configured in his account.
You can do unlimited meetings and the people you invite can be different every time too but you cannot do two simultaneous meetings from one account. If you want to run two simultaneous meetings, you must purchase two accounts.
Yes. Our PRO, HI-DEF, EVENTS and POWER plans include an “ADVANCE OPTIONS” button that allows you to personalize the content of an invitation email. If you have a PRO plan (or any other higher plan), please follow the next steps: 1) When creating the meeting, please go to the bottom of the page and click on _"Advance Options"_ (only availab...
Attendance can be checked via the "Usage Statistics" menu item in the Account Center. Please click on "Usage Statistics" to find the graph depicting the number of users that attended all your sessions. The yellow line shows the "Number of connections per day". Click on the yellow dot showing connections for any particular day and it will provide you d...
If you want to force students to log in, make sure you invite them using the OnSync invitation feature in your Account Center when creating your meetings. These students will then show up in your statistics.
If you do not want to create logins for your guests then you should not invite users with OnSync's email invitation feature and instead use the link directly to the room. You can do this by clicking the Invite Users icon inside the OnSync room. Note: Even if you do use the invite feature of OnSync, your invitees will get a simple link they can click and...
You can create groups of people in your Address Book section of your Account Center. You can later use these groups when scheduling meetings by opening the "Address Book" on the invite participants screen. When you are creating any new meeting from our "Schedule" section, you will get an option "Invite participants". Check this box to make the field t...
To edit a meeting you should place the cursor on the specific meeting. Once you place the cursor there you will see a small "pencil icon", please click on it to edit the meeting.
Yes, you can have multiple moderators. There are two ways you can promote any attendee. 1. If you want to turn any participant into a meeting moderator, you can do this while scheduling your meeting. On the invite screen, right next to the "User" icon in the email field, there is an option "Add to" with a drop down box. There you can select whether you...
_If you are running OnSync 4.2.6 or newer please refer to this article instead: http://support.digitalsamba.com/index.php?/Knowledgebase/Article/View/274/0/how-to-import-from-csv-as-of-onsync-426 [http://support.digitalsamba.com/index.php?/Knowledgebase/Article/View/274/0/how-to-import-from-csv-as-of-onsync-426]_ AVAILABLE WITH THE 4.1.9 RELEASE. Th...
To load the "Registered users" tab by default on session links, just append "/registered" to the URL, eg: https://onsync.digitalsamba.com/go/[username]/[session-title]/registered [https://onsync.digitalsamba.com/go/[username]/[session-title]/registered]
While signing up, you are asked to to enter "My room link"; here you can enter your name or the name of the Educational Institute or Business Organization which can help his participants identify the session link sent by him. This can serve the purpose of having a unique link. You can also edit this value in your 'Account Settings' page accessed throu...
The duration of the meeting is for reference purposes only and it is not a rule that the session must end within the prescribed time limit.
Yes, we do. Our dial-in option is available from our PRO plans (PRO, HI-DEF, EVENTS [https://www.digitalsamba.com/buy-onsync]). If you currently have a PRO, HI-DEF or EVENTS plan, please follow the next steps in order to activate the dial-in option: - Log into your OnSync account. Go to the "Schedule" menu and click on "New Meeting". Please start fi...
Being able to hide the participants' list from participants and observers is available through our EVENTS plan. You can access this feature by clicking Advanced Scheduling when scheduling a session.
Currently this is not possible but we are working on such a feature for an upcoming release.
You can create groups of people in your Address Book section of your Account Center. If you do this, you can later add that group to a meeting by opening the "Address Book" on the Invite Participants screen. When you are creating any new meeting from the "Schedule" section, you will get an option "Invite participants". Check this box to make the field ...
Currently we do not have a feature that will track who was absent automatically. You can achieve this manually. Note down the names of the participants you have invited in to the session. To keep attendance of the students, you need to force students to log in. Make sure you invite them using the OnSync invitation feature in your Account Center when c...
To load the "_Registered users_" tab by default on session links, just append "/registered" to the URL, eg: https://onsync.digitalsamba.com/go/[username]/[session-title]/registered [https://onsync.digitalsamba.com/go/[username]/[session-title]/registered] You might want to do this when hosting an event and making it easier for your registered users to...
"Allow registration" means that once the meeting time is reached, the event registration page will show a "JOIN" button even without filling out the form. If "require" is chosen, no "JOIN" button is shown and users receive only an email link after submitting the form.
When adding dial-in capabilities to your OnSync meeting, floor control is performed via the following menu: Moderator permissions are not affected by these floor control options- they are only applied to participants and observers (non-moderators). Moderators always have mute/unmute permissions. Floor control is enforced on users that are already in...
Our PRO, HI-DEF, EVENTS and POWER plans include an “ADVANCED OPTIONS” button that allows you to configure the role that every guest will have when joining. If you have a PRO plan (or any other higher plan), please follow the next steps: 1) When creating the meeting, please go to the bottom of the page and click on _"Advance Options"_ (only ...
This option is available to PRO plan account holders and above When you are scheduling the meeting through the OnSync Account Center, please click on the _"ADVANCE OPTIONS"_ button: Click on the "Access" tab and select the box that says _"ENABLE BREAK-OUT ROOMS"_: [http://www.screencast.com/t/QqsLeYU2XJu] Please make sure that the _"TELECONFERE...
AVAILABLE WITH THE 4.2.6 RELEASE. Available CSV fields when importing Users into User Admin: user_name - required (string) password - required (string) email - required (string) first_name - required (string) last_name - required (string) service_plan_id - optional (number) activated - optional (boolean, 1/0, 1 by default) country - optional (string...
PRO plan (and higher)account holders have access to many custom branding options such as: * in-room branding * splash screen * account center and login page logos * several logo drops in email invitations The items that cannot be customised in our OnSync cloud plans are: * the domain you are sending your email from * the domain you are ...
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