Knowledgebase: End User
Screenshare doesnt work properly when Webroot is installed.
Posted by Conal Mullan on 20 May 2016 11:40 AM

Webroot can block the screensharing sharing application so remote viewers cannot see your screen. 

Here is some instructions to whitelist the executable in Webroot. 

1. Start Screenshare session
2. Open WebRoot control panel
3. In Identity Protection -> select the Application Protection tab 


4. Select the ‘Allow’ Radio button beside the executable application_sharing.exe in c:\program files (x86)\Digital Samba\OnSync


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