Knowledgebase: API
Why do I keep getting an error message when trying to activate the API?
Posted by Sara Duran on 13 June 2013 03:37 PM

If you have a FREE account, your account won't have the API enabled. Therefore you will get an error message.

Only certain paid accounts - starting with the PRO account - include the API service. You can view the various account options here: https://www.digitalsamba.com/buy-onsync

If you currently subscribed to one of these plans, please contact us thorugh our Support Ticket System, so we can activate the API on your account. For security reasons, we activate the API manually upon request.

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